1. Coinmotion Help Center
  2. Account functions
  3. Two-factor authentication (2FA) and confirmation codes

What is 2FA and how to activate it?

Two-factor authentication (2FA) secures your account login by requiring confirmation through a mobile device. This significantly complicates misuse attempts because, with 2FA enabled, mere user and password information is insufficient for logging in and operating the account. Two-factor authentication apps, such as Google Authenticator, generate constantly changing, temporarily valid verification codes that are required during the login process. The login process proceeds as follows when 2FA is enabled:

  1. Enter your username and password.
  2. If the information is correct, the service requests a 2-factor authentication code, which you verify from your mobile device.
  3. Enter the code provided by the app, and you can log in.

To enable two-factor authentication, follow these steps:

  1. Go to Account settings on your Coinmotion account and select Two-Factor Authentication (2FA). Choose Enable.

  2. Continue to Start configuration. You will receive a confirmation code in your email.

    2fa setup 2
  3. Enter the code you received by email into the designated field on Coinmotion and press Confirm Configuration.

    2fa setup 3
  4. Download the official 2FA Authenticator app to your phone (e.g., Google Authenticator or Microsoft Authenticator). Once downloaded or if you already have it, click Continue.

    2fa setup 4
  5. Open the Authenticator app on your phone, press the + sign, select Scan a QR code, and scan the QR code displayed on the page. Note down the authentication key below the QR code, as you will need it if you lose the device with the Authenticator app. Once done, click Continue.

    2fa setup 5
  6. The Authenticator app should now display a changing six-digit authentication code. Enter the 6-digit code from your phone's Authenticator app into the designated field on the Coinmotion page. Finally, click Complete 2FA Configuration, and you have successfully enabled 2FA.

    2fa setup 6