Shopping online with 3DS authentication

Note! The Coinmotion card is leaving our product range. New cards cannot be ordered. Current cardholders will be notified in more detail about the closure of the card via email.

What Is 3DS?

3DS (also known as ‘Mastercard SecureCode,’ ‘Identity Check’ and ‘Verified by Visa’) is a standard that helps to reduce fraud and provide extra security to your online payments. Authentication is the process by which you identify yourself by sharing secure information available only to you. 3DS 2.0 is the latest version and provides a smoother and safer process for you to authenticate your payments.

What is the use of Authentication?

Authentication provides an additional layer of security for online transactions, making it harder for fraudsters to gain access to your payment details.

Is 3DS active on my card?

Yes, your card has been enrolled in Mastercard SecureCode (3DS) so that wherever you see the Mastercard SecureCode logo online, your card number will automatically be recognized during checkout. Your card provider is contacted during checkout to confirm your identity as a genuine cardholder.

What is the process for Authentication?

You will receive a 6-digit One Time Password (OTP) for each online purchase you make at participating merchants. The OTP will be sent by SMS or by email to the mobile phone or email address that you have registered with Coinmotion. Simply key in the OTP on the authentication page displayed and press the ‘Submit’ button. The OTP will then be verified by the card issuer, and the transaction will be approved or declined.

How will I know whether the registered mobile number or email address is the right one?

The partially masked mobile number and email address will be displayed on the authentication page so that you can check that those details are correct. If the mobile number and email address are incorrect, cancel the transaction and either update your information on the portal or contact Customer Service by calling +358 600 30088.

How are my personal information and privacy protected?

We safeguard your information in accordance with our Privacy Policy and applicable law. Please see our privacy policy.