I forgot my password

You can change your password from this website: https://app.coinmotion.com/en/password/request-change-password

If you cannot change your email through this link, turn off your VPN if you're using one. 

  1. Enter your email address in the designated field
  2. Enter your new password.
    • The password must be at least 8 characters long and include at least one lowercase letter, one uppercase letter, and one number. How to create a strong password
  3. Repeat the new password
  4. Enter the confirmation code you received via email or text message
  5. If you have 2FA enabled, enter the confirmation code from the Authenticator app
  6. Log in with your new password

Please note that you should log out of Coinmotion before clicking on the password change link above. Otherwise, the link will redirect you to Coinmotion's homepage.