How to change my email address?

You can change your email address from the account settings provided that:

  • You have identified your account with online banking credentials.
  • You have access to your Coinmotion account.
  • You have activated two-factor authentication (2FA).

You can change the email address only through the Coinmotion web version.

  1. Select Account Settings.
  2. In the Account Information section, you can edit your email address by clicking Edit.
  3. Enter your new email address.
  4. Confirm the change with the confirmation code sent to the new email and the 2FA code.

Currently, it is not possible to change the email address through the mobile app.

If you encounter difficulties in changing your email address, please contact customer service.